Solot Baji Privacy Policy — Your Data, Protected

01 Introduction

This Privacy Policy explains how solot baji collects, uses, stores, and protects the personal data of players who register and use the solot baji platform. It applies to all users of the solot baji website and mobile app, regardless of how they access the platform.

By registering an account on solot baji, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not register or continue using the solot baji platform.

Solot baji is committed to handling your personal data responsibly. We collect only what we need, use it only for the purposes described in this policy, and protect it with appropriate technical and organisational measures. Your trust matters to us, and we take our data protection responsibilities seriously.

02 Data We Collect

Solot baji collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the platform, and from third-party verification providers when required. Here is a breakdown of the categories of data we collect:

Solot baji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

03 How We Use Your Data

The personal data collected by solot baji is used for the following purposes:

• To create and manage your solot baji account.
• To verify your identity and age as required by our terms and applicable regulations.
• To process deposits, withdrawals, and other financial transactions on the platform.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To provide customer support and respond to your queries.
• To send you important account-related notifications such as transaction confirmations and security alerts.
• To personalise your experience on the solot baji platform, including relevant game recommendations.
• To comply with legal and regulatory obligations applicable to solot baji.
• To monitor and improve the performance and security of the platform.
• To enforce our Terms and Conditions and protect the rights of solot baji and other players.

04 Legal Basis for Processing

Solot baji processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to operate your account and deliver the services you signed up for on solot baji.
• Legal obligation: Processing required to comply with anti-money-laundering laws, age verification requirements, and other applicable regulations.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and improving the solot baji service — where these interests are not overridden by your rights.
• Consent: Where you have given explicit consent, such as opting in to promotional communications from solot baji.

Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

05 Data Sharing

Solot baji does not sell your personal data to any third party. We may share your data with the following categories of recipients only where necessary and under strict data protection obligations:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. They operate under their own privacy policies and security standards.
• Identity verification providers: Third-party KYC providers may receive copies of your identity documents to verify your age and identity. These providers are contractually bound to handle your data securely.
• Fraud prevention services: Automated fraud detection systems may process your usage and device data to identify suspicious activity on the solot baji platform.
• Legal and regulatory authorities: Solot baji may be required to disclose your data to law enforcement or regulatory bodies in response to a lawful request or legal obligation.
• Technology service providers: Hosting, analytics, and platform infrastructure providers may process data on our behalf under strict data processing agreements.

06 Data Retention

Solot baji retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. Specific retention periods are as follows:

• Account and identity data: retained for a minimum of 5 years after account closure to comply with anti-money-laundering regulations.
• Transaction records: retained for a minimum of 5 years from the date of each transaction.
• Support communications: retained for 2 years from the date of the last interaction.
• Device and usage logs: retained for up to 12 months for security and fraud prevention purposes.
• Marketing consent records: retained for as long as you remain opted in, plus 1 year after opt-out.

After the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. If you request deletion of your data before the end of the retention period, solot baji will delete what it is legally permitted to delete and explain any data that must be retained.

07 Cookies and Tracking

Solot baji uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Here is a summary of the types of cookies we use:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
• Functional cookies: Remember your preferences such as language settings and display options. These improve your experience on solot baji but are not strictly necessary.
• Analytics cookies: Help us understand how players use the solot baji platform — which pages are visited most, where players drop off, and how performance can be improved. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and suspicious login attempts.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the solot baji platform. Solot baji does not use third-party advertising cookies or tracking pixels for external ad networks.

08 Your Rights

As a solot baji player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your request:

Solot baji will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 60 days, in which case we will notify you of the extension and the reason for it. There is no charge for submitting a data rights request.

09 Account Security

Solot baji implements technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. These measures include:

• TLS encryption for all data transmitted between your device and the solot baji platform.
• Encrypted storage of passwords and sensitive account data.
• Two-factor authentication options for account login.
• Automated monitoring for suspicious login attempts and account activity.
• Restricted internal access to personal data on a need-to-know basis.
• Regular security reviews and vulnerability assessments of the platform.

While solot baji takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password, do not share your login credentials, and contact support immediately if you suspect your account has been compromised.

10 Children's Privacy

The solot baji platform is strictly for adults aged 18 and over. Solot baji does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will close the account immediately and delete all associated data.

If you believe a minor has registered on solot baji, please contact our support team immediately so we can investigate and take appropriate action. We take underage access seriously and cooperate fully with any investigation related to it.

11 Changes to This Policy

Solot baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that materially affect how we use your personal data, solot baji will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the solot baji platform after the effective date of any changes constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how solot baji protects your data. If you have any concerns about changes to this policy, please contact our support team.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how solot baji handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Live chat: Available on the Support page
• Email: [email protected]

For responsible gaming concerns, including self-exclusion and deposit limits, please visit our Responsible Gaming page. For full details on the rules governing your use of the platform, please read our Terms and Conditions.